Who We Are
This website is owned and operated by Tracker App. You can contact us at info@trackerapp.net for any privacy or data-related inquiries.
Depending on local laws, additional details such as company registration number or legal representative may be required.
What Personal Data We Collect and Why
We collect different categories of personal information for various purposes, including:
- Identity & Contact Data: Name, email address, account details, and communication history to provide services and respond to inquiries.
- Transaction Data: Purchase history, payment information (processed securely through third-party payment providers).
- Technical Data: Cookies, IP address, browser type, and device information to improve site functionality and analytics.
- User-Generated Data: Comments, uploaded files, and contact form submissions.
We collect and process data under applicable legal bases, such as user consent, performance of a contract, or legitimate business interests. Sensitive data (e.g., health-related information) will only be collected with explicit consent.
Comments
When visitors leave comments, we collect data shown in the comment form, the visitor’s IP address, and browser user agent to help spam detection.
Media Uploads
If you upload images or files to the website, please avoid including embedded location data (EXIF GPS). Uploaded files may be publicly accessible.
Contact Forms
Information submitted via contact forms is collected for customer service purposes. We do not use this information for marketing without your explicit consent. Retention periods depend on the nature of the inquiry (e.g., up to 6 months for support requests).
Cookies
We use cookies to enhance user experience, enable functionality, and analyze site traffic. Some cookies may be placed by third-party services such as analytics providers or embedded content platforms. You may manage or disable cookies through your browser settings.
Analytics & Statistics
We may use third-party analytics tools (e.g., Google Analytics) to collect aggregated, anonymized statistical data. You can opt out of tracking by adjusting your browser settings or following the provider’s opt-out instructions.
Data Sharing
We may share personal data with trusted third parties such as:
- Hosting and cloud service providers
- Payment processors
- Analytics providers
- Business partners where required
Each third party is bound by contractual obligations to safeguard your data in accordance with applicable laws.
Data Retention
We retain personal data only as long as necessary for the purposes it was collected:
- Contact form submissions: up to 6 months
- Analytics records: up to 12 months
- Transaction records: up to 10 years (for legal and tax compliance)
Your Data Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, please contact us at [contact email].
International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure it is protected through legally recognized safeguards such as Standard Contractual Clauses (SCCs) or other approved mechanisms.
How We Protect Your Data
We take technical and organizational measures to secure your information, including:
- Data encryption in transit and at rest
- Secure access controls and authentication
- Regular security monitoring and staff training
Data Breach Procedures
In the event of a data breach, we will notify affected users and relevant authorities as required by law, and take immediate steps to mitigate risks.
Third-Party Data Sources
We may receive information from third parties, such as advertisers or analytics providers, which is combined with our own records to improve services.
Automated Decision-Making & Profiling
We do not engage in fully automated decision-making that produces legal or similarly significant effects on users. If profiling for marketing purposes occurs, it is done with transparency and, where required, user consent.
Legal Compliance
If we operate in regulated industries or under specific legal obligations, we will include additional privacy disclosures as required by applicable law.
Contact Information
For any privacy-related concerns, please contact:
Tracker App Team
info@trackerapp.net